At Mizna Motors, we are committed to ensuring a smooth and transparent refund process for our customers. If you are not satisfied with your purchase, you may be eligible for a refund as outlined below.

1. Eligibility for Refunds

You may request a refund if:

  • You received a damaged, defective, or incorrect product.

  • The item is returned in unused condition, with original packaging and all accessories.

  • The refund request is made within 7 days of receiving the product.

2. Non-Refundable Items

Refunds will not be issued for:

  • Products that show signs of use or intentional damage.

  • Items returned without original packaging or missing accessories.

  • Customized or special-order items (unless faulty or damaged upon delivery).

3. Refund Process

  1. Contact Us at rafiasif@ymail.com or call +91-92474 91333 with your order details and reason for the refund.

  2. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  3. If approved, your refund will be processed within 5–7 business days to your original payment method.

4. Late or Missing Refunds

If you haven’t received your refund:

  • First, check your bank or payment service provider.

  • Then contact your bank; it may take some time before your refund is officially posted.

  • If you’ve done all this and still haven’t received your refund, please contact us.

5. Contact Us

If you have any questions about your refund, please reach out:

📧 Email: rafiasif@ymail.com
📞 Phone: +91-92474 91333
📍 Address: 20-6-120,121 Shakkargunj Ghazi Banda,
Beside Genesis School, Vijay Nagar Colony,
Hyderabad – 500065, Telangana, India